Delivery Policy

  • If no name is specified for the “Card message”, will put the name of the sender on the card.
  • Delivery times are generalized to “Morning” and “Afternoon” deliveries. If you require a timed delivery, Please call and speak with our designers to make those arrangements.
  • It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not causing for refund or exchange as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not call ahead to ensure someone is home, so as to not spoil surprises.